Global Fred Award Terms and Conditions
Welcome to the official website of Global Fred Award (www.fredaward.com). Before using our website and purchasing our products and services, please carefully read the following terms and conditions. By accessing or using our website and purchasing our products and services, you confirm that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use this website or purchase our products and services.
Effective Date: From the launch date of the website
1. General Terms
1.1 Website Operation: This website is owned and operated by Fred Global Consulting Co. (hereinafter referred to as "the Company"). Fred Global Consulting Co. is a legally registered company in BC, Canada, dedicated to providing consulting and award services to companies worldwide.
1.2 User Eligibility: By using this website, you confirm that you are at least 18 years old or have obtained legal consent from your parents or legal guardians. You represent and warrant that you have the legal capacity to fulfill the obligations under these terms and conditions.
1.3 Legal Use: You agree to use this website and purchase our products and services only for lawful purposes. You are prohibited from using this website in any unlawful, fraudulent, or unauthorized manner. You shall not attempt to compromise the security of this website or engage in any illegal activities through the website, including but not limited to unauthorized access, tampering, or deletion of any content.
1.4 Modification of Website and Services: The Company reserves the right to modify, suspend, or terminate this website, its content, features, or services at any time without prior notice. You understand and agree that such modification, suspension, or termination will not adversely affect the products or services you have purchased unless otherwise explicitly stated.
2. Products and Services
2.1 Scope of Products and Services: Global Fred Award offers a variety of products and services, including but not limited to digital award certificates, physical certificates, and various media promotion service packages. These awards are designed to recognize the outstanding contributions of companies and individuals worldwide in their respective fields.
2.2 Availability: All products and services are subject to availability and may be changed or discontinued at any time without notice. We strive to ensure the accuracy of the information provided on our products and services, but we cannot guarantee that all products and services will be available at all times.
2.3 Pricing and Related Fees: All prices displayed on this website are in US dollars (USD) and are subject to change at any time without notice. Prices do not include shipping fees, taxes, and other applicable additional charges. All additional charges will be calculated and displayed during checkout.
2.4 Order Confirmation and Cancellation: The Company reserves the right to cancel orders due to product unavailability, pricing errors, or other reasons. If an order is cancelled, we will notify you immediately and provide a full refund. Additionally, if we suspect that an order is fraudulent or violates these terms and conditions, we reserve the right to refuse the order.
3. Orders and Payment
3.1 Placing Orders: When placing an order, you must provide accurate and complete personal information, including but not limited to your full name, mailing address, email address, and payment information. You represent that all information provided is true, accurate, and up to date.
3.2 Payment Methods: We accept a variety of secure payment methods, including credit cards and bank transfers. All payments will be processed through an encrypted payment gateway to ensure the security of your payment information.
3.3 Full Payment: You must pay the full amount at the time of purchase for all products or services. We do not offer installment plans or financing options; all fees must be paid in full at the time of order confirmation.
3.4 Order Processing and Confirmation: Your order will be processed once full payment is received. We will send an order confirmation notice to you via email. If we decide to cancel an order, we will notify you immediately and arrange a refund.
3.5 Delivery Time: Orders will be processed and delivered within 6 weeks of receiving payment. Actual delivery times may vary depending on the nature of the specific product or service, geographical location, and the logistics method used. If there is an unforeseen delay, we will notify you promptly via email.
4. Shipping and Delivery
4.1 Global Shipping Services: Global Fred Award offers global shipping services. We partner with reputable logistics companies worldwide to ensure that products are delivered to customers safely and on time.
4.2 Shipping Fees and Delivery Time: Shipping fees and delivery times will vary depending on the destination, selected shipping method, and the nature of the product. You can choose between standard or expedited shipping during checkout. Shipping fees will be calculated based on your selection and displayed in the order total.
4.3 Liability Limitation: We will make every effort to ensure the safe delivery of products, but Global Fred Award is not responsible for any shipping delays, damages, or losses caused by third-party logistics companies. If you discover any damages or losses upon receipt, please contact us within 7 days to file a claim.
4.4 Claims Procedure: If a product is damaged or lost during shipping, you must contact our customer service team within 7 days of receiving the product. Please retain all packaging materials and photos of the damaged product to assist us in processing your claim. Depending on the circumstances, we may arrange a replacement product or provide a refund.
5. Refunds and Returns
5.1 Return Policy: We offer a 7-day return policy for most services that have not yet begun delivery. For media promotion packages, you cannot return or refund the service once press releases or other services have begun. All returned products must be in an unused state, in original packaging, and in the same condition as when you received them.
5.2 Return Procedure: If you wish to return a product, please contact our customer service team via email within 7 days of purchase. After receiving your return request and confirming that the product meets the return conditions, we will provide the return address and detailed return instructions. Please note that all return shipping costs are the responsibility of the customer.
5.3 Return Fees and Liability: Return shipping costs will be borne by the customer and will be deducted from the refund amount. If the returned product is damaged or lost during shipping, you will be responsible for the loss, and we reserve the right to refuse a refund or offer a partial refund.
5.4 Partial Refunds or Refusal of Return: After receiving the returned product, we will inspect it. If the product is not returned in its original condition or has been used, Global Fred Award reserves the right to refuse the return or offer a partial refund. Refunds will be processed within 7-10 business days after we confirm that the return meets the conditions.
6. Intellectual Property
6.1 Content Ownership: All content on the Global Fred Award website, including but not limited to text, graphics, logos, images, videos, audio, and software, is the property of Global Fred Award or its content suppliers and is protected by copyright law, trademark law, and other intellectual property laws.
6.2 Use Restrictions: Without prior written consent from Global Fred Award, you may not use, copy, modify, distribute, display, or resell any content on this website in any form. Any unauthorized use will be considered an infringement of intellectual property rights and may lead to legal action.
6.3 Trademark Use: The name and logo of Global Fred Award are registered trademarks of the Company. Without prior written consent from the Company, you may not use these trademarks in any form, including but not limited to advertising, promotion, or commercial activities.
7. Disclaimer
7.1 Provision of Services: Global Fred Award does not make any express or implied warranties regarding the operation of this website or the products and services provided on this website, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.
7.2 Availability of Website and Services: We will make every effort to ensure that this website and the products and services provided are operating normally, but we cannot guarantee that they will be available, error-free, or uninterrupted at all times. We are not responsible for any interruptions to the website or services due to technical issues, maintenance, or other reasons.
7.3 Limitation of Liability: To the extent permitted by law, Global Fred Award shall not be liable for any direct, indirect, incidental, consequential, or punitive damages that may arise from the use of this website or the purchase of products and services. These damages may include, but are not limited to, loss of data, loss of revenue, business interruption, or other economic losses.
8. Limitation of Liability
8.1 Scope of Liability: In no event shall Global Fred Award, its affiliates, or its officers, directors, employees, agents, or contractors be liable for any damages (including, without limitation, direct, indirect, incidental, punitive, or consequential damages) arising out of the use of our website or products and services, or any information, content, or materials provided on our website.
8.2 Indemnification: Our liability to you for any claims or actions arising from the use of our website or products and services shall be limited to the total amount you paid for the products and services that gave rise to the claim or action. We are not liable for any amount exceeding that amount.
8.3 Force Majeure: Global Fred Award is not liable for any delay or failure to perform obligations due to force majeure events, including but not limited to natural disasters, wars, terrorism, government actions, labor disputes, or other events beyond our reasonable control.
9. Cookie Policy
9.1 What are Cookies? Cookies are small text files placed on your device when you visit a website. They help us provide a better user experience by remembering your preferences and recognizing you on future visits.
9.2 Types of Cookies We Use: We may use the following types of cookies on our website: Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Functional Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or region) and provide enhanced, more personalized features.
9.3 Managing Cookies: You can control how cookies are used on your device by adjusting your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. However, please note that disabling cookies may affect your ability to use certain features of our website.
10. User Conduct Guidelines
10.1 Prohibited Activities: When using this website, you agree not to engage in any of the following prohibited activities: Violating any applicable laws or regulations. Posting or transmitting any content that is harmful, offensive, obscene, or otherwise objectionable. Attempting to gain unauthorized access to any part of the website or its systems. Interfering with the proper functioning of the website or disrupting the experience of other users. Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
10.2 User Content: You are responsible for any content you post or submit on this website. By submitting content, you grant Global Fred Award a worldwide, non-exclusive, royalty-free, perpetual, and fully sublicensable license to use, reproduce, modify, publish, and distribute such content.
10.3 Monitoring User Content: Global Fred Award reserves the right, but is not obligated, to monitor, review, or remove any content posted by users that violates these guidelines or is otherwise objectionable.
11. Changes to Terms and Conditions
11.1 Right to Modify: Global Fred Award reserves the right to modify these terms and conditions at any time. We will notify you of any changes by posting the revised terms on our website.
11.2 Your Acceptance: Your continued use of this website following the posting of changes to these terms and conditions constitutes your acceptance of those changes. It is your responsibility to review these terms periodically for updates.
12. Governing Law and Dispute Resolution
12.1 Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.
12.2 Dispute Resolution: Any disputes arising out of or related to these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre. The arbitration shall take place in BC, Canada.
13. Contact Information
If you have any questions about these terms and conditions, please contact us at info@fredaward.com.